Service For Your Equipment's Lifetime
Whether your Cytiva instrument is brand new or well-seasoned you’ll have trained help at the ready. Explore the services we provide for each stage of your equipment’s life.
Installation and qualification
Get your new equipment up and running quickly and smoothly with professional installation and qualification services. Explore these offerings in more detail.
Preventive maintenance
Stay ahead of issues with a preventive maintenance plan. Scheduled service will give you the peace of mind knowing that your instrument will be ready when you need it. If something doesn’t perform as expected? We're here to help with that, too. To learn more about these services, visit our service plan page.
Say yes to preventive maintenance
Service plans
Maximize your uptime with regularly scheduled maintenance and priority repair with a service plan. Our plans can be customized to your needs and environment.
Remote support
42% of issues can be resolved via our remote support services and tools, without the wait of an onsite technician. Explore the benefits below.
Upgrades
Stay current and compliant with software and hardware upgrades. Standard options include the latest features. Our specialists can tailor upgrades for customized setups.
Equipment relocation
Let us handle the move of your Cytiva instrument. Our certified field service engineers will manage every step of the relocation with precision and care, including regulatory documentation.
Decommissioning
Once you’re finished with your equipment, we’ll help you decommission it.